Blog

Celebrating our 30th anniversary feels more significant than our 25th.  Yes, making it 3 decades instead of 2 and a half is an achievement!  However, the last five years have been hard. At times it equated to the feeling of climbing a mountain or swimming across an ocean. It’s a well-known fact that most small businesses fail. According to the U.S. Bureau of Labor Statistics: More than 20% of small businesses in the U.S. end up failing within a year. After five years, around 50% fail, and after 10 years, only 30% are still running. Once you pass the 15-year mark in business you still only...

Is A Positive Customer Service Experience Important? If you do business of any kind in the United States today, you have likely experienced a decline in customer service in almost every industry over the last two years. It’s just a fact, both sad and frustrating for customers and businesses alike. Restaurants don’t have enough hostesses, servers, or cooks to adequately meet customer demand. Calls to a doctor’s office begin with long hold times simply to talk to the receptionist. Once you finally get through, it can take multiple days, weeks, or even months, to get an appointment. Trying to...

We, at American Screen & Glass, are proud of the service we provide to our customers. We are even prouder to announce that we are celebrating 25 years in business! Our customers know that when you choose to work with a company that has been in business as long as we have, there are some perks: We employ experienced estimators, installers and office staff who all work directly for us, at American Screen and Glass. That way you always know who exactly is coming into your home or business. Our business was built by word of mouth. Our customers’ testimonials are the best kind of...